December 9, 2002: Wired News: Study Refutes E-Mail Myth ("If you're feeling inundated by e-mail at work and think the annoyance must be universal, you're wrong.")

This may well be true (I happen to know the Research Director there (hi Susannah!) and definitely trust their research), but it sure doesn't make me feel any better to know that not only am I overwhelmed by email but I can't even take comfort in the assumption that everyone is.